Privacy Policy

RICHMORGAN ENGINEERING SERVICES LIMITED

PRIVACY POLICY

Effective Date: 24 June 2026

  1. Introduction

Richmorgan Engineering Services Limited (“Richmorgan”, “we”, “our”, or “us”) is committed to protecting the privacy and security of information entrusted to us. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, software applications, and digital services, including the RESL Engineering Platform (REEP) and any future applications developed or operated by Richmorgan.

By using our website or applications, you agree to the practices described in this Privacy Policy.

  1. Information We Collect

We may collect information necessary to provide our services, maintain system security, and support business operations.

Information may include:

• Name
• Email address
• Phone number
• Organization or company information
• User account information
• System access and usage information
• Uploaded files and documents
• Operational and business records maintained within our applications

We may also collect technical information such as:

• IP address
• Browser type
• Device information
• Operating system information
• Access logs
• Security and audit records

  1. Google Sign-In and Authentication

Certain Richmorgan applications, including REEP, may allow users to sign in using Google Sign-In.

When a user chooses to authenticate using Google, Richmorgan may receive limited account information including:

• Name
• Email address
• Google account identifier
• Profile image, where available

This information is used solely for:

• User authentication
• Account creation
• Account linking
• User identification
• Secure access to Richmorgan applications

Richmorgan does not use Google user data for advertising purposes and does not sell, rent, or trade Google user information to third parties.

Google user data obtained through Google APIs is used only to provide and improve user-facing features within Richmorgan applications.

  1. How We Use Information

Information collected by Richmorgan may be used to:

• Provide access to our applications and services
• Authenticate and manage user accounts
• Operate and maintain REEP and other Richmorgan applications
• Improve system performance and security
• Respond to user inquiries and support requests
• Maintain operational, engineering, administrative, and business records
• Comply with legal, regulatory, and contractual obligations

  1. Operational Data Within REEP and Other Applications

Richmorgan applications may store operational and business information required for legitimate business purposes.

Depending on the application, this may include:

• Work orders
• Maintenance records
• Inspection reports
• Engineering documentation
• Audit logs
• Approval records
• Uploaded files and evidence
• Employee records
• Health, Safety, Environment and Quality (HSEQ) records
• Financial and commercial records

Sensitive operational information stored within Richmorgan systems is not obtained from users’ Google accounts and is managed separately under appropriate security controls.

  1. Data Security

Richmorgan takes reasonable administrative, technical, and organizational measures to protect information against unauthorized access, alteration, disclosure, loss, or misuse.

Security measures may include:

• Access controls
• User authentication
• Audit logging
• Data backup procedures
• Secure hosting environments
• Role-based permissions

While we strive to protect information, no method of electronic storage or transmission can be guaranteed to be completely secure.

  1. Cookies and Similar Technologies

Our website and applications may use cookies and similar technologies to:

• Improve functionality
• Enhance user experience
• Maintain secure sessions
• Support system performance
• Analyze usage patterns

Users may manage cookie preferences through their browser settings.

  1. Third-Party Services

Richmorgan may utilize trusted third-party service providers to support the delivery of our services.

These providers may include:

• Google authentication services
• Cloud hosting providers
• Email delivery providers
• Analytics providers
• Security and monitoring services

Such providers may process information only as necessary to provide services on behalf of Richmorgan.

  1. User Rights

Subject to applicable laws and operational requirements, users may:

• Request access to personal information held by Richmorgan
• Request correction of inaccurate information
• Request updates to account information
• Request deletion of personal information where appropriate
• Contact Richmorgan regarding privacy concerns

Requests may be submitted using the contact information provided below.

  1. Children’s Privacy

Richmorgan’s services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

  1. Changes to This Privacy Policy

Richmorgan may update this Privacy Policy from time to time to reflect changes in our services, technologies, legal requirements, or business practices.

Updated versions will be published on this page with a revised effective date.

  1. Contact Information

If you have questions regarding this Privacy Policy or the handling of your information, please contact:

Richmorgan Engineering Services Limited

Address:
Box AD 262 Adabraka, Accra, Ghana
New Life Junction, Pokuase Mayera

Website:
https://richmorgan.com.gh

Email:
support@richmorgan.com.gh